Changing Lives One Step at a Time.
Established in 1997, East Coast Orthotic & Prosthetic Corp. has become a Leader in Custom Orthotics, Prosthetics and rehabilitation Braces including the NYRC Brace with Smart Brace Technology.
Frequently Asked Questions
What type of health and safety protocols have you implemented during COVID-19?
In response to the COVID-19 pandemic, East Coast O & P has instituted company-wide health and safety protocols to keep our staff and patients safe. We adhere to all NYS and CDC guidelines. All personnel are equipped with personal protective equipment. Face masks must be worn at all times. All patients that we see at our locations must also wear a mask.
What health insurance does East Coast O & P accept?
We accept all major insurances in the tri-state area, as well as over 2,000 smaller local insurances. Some of the main insurances we most commonly deal with are Aetna, Empire BC/BS, Fidelis, GHI/Emblem Health, HIP, Medicare, Medicaid, N/F, Oxford, NYSHIP / Empire Plan, W/C and more.
Does East Coast O & P accept walk-ins?
Currently, due to COVID-19 health and safety protocols that we have implemented, we do not accept walk-ins. However, you are able to schedule appointments at many of our office locations by calling our corporate headquarters at (888) 400-8934. Please be sure to wear a mask when entering our offices.
What do I do if my device is broken?
- Additional charges may apply for replacement devices that are not under warranty.
- We also have a collection of online literature on some of the devices we supply which include some tips on how to care for your device.
Who do I contact if I have questions about a device supplied by East Coast O & P?
You can contact us at our corporate headquarters at (888) 400-8934. Simply ask for Customer Service and inform the Customer Service Representative of the East Coast O & P staff member who took care of you. They should be able to assist you from there. We also have a collection of online literature on the products we supply, which can be referenced to at any point.