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Clinical, Administrative, Customer Service
Title Medical Collections Specialist
Categories Administrative
Location Deer Park, NY
Job Information

East Coast Orthotic & Prosthetic Corp. is a leading orthotic and prosthetic provider serving New York since 1997. The largest privately-owned O & P company in the NY metropolitan area, East Coast O & P is seeking a skilled, highly-motivated medical billing specialist to work in a team setting. The position is Full Time and located in our Deer Park corporate office.

The Medical Billing Specialist must have knowledge of all health care billing procedures. Past experience must include authorizations, insurance verification, billing codes, modifiers, clearing houses, research of denials, re-bills, follow-up and posting payments. Medicare/Medicaid Billing Experience is a PLUS! Computer proficiency required.

Strong communication skills and experience with working will all medical billing is essential.
Three years experience and an Associates degree is preferred, as well as someone who is bi-lingual (English/Spanish).
Must be extremely organized, highly motivated self-starter with excellent attention to detail.

Job Requirements:
Previous Medical Billing for Managed Care companies essential.
Strong oral, written and interpersonal communication skills.
Demonstrates initiative, ability to work independently.
Able to prioritize, organize, trouble-shoot, and problem solve.
Demonstrates a sound understanding of customer service principles and practices.
Past experience using Fastrack software a plus.
East Coast Orthotic & Prosthetic Corp. offers:
Competitive pay (based on experience)
Medical, Dental and Vision plans available
AFLAC and Allstate Plans available
401K Plan
PTO (Paid Time Off) and Holidays

Apply Now


Title Customer Service Representative (Available Locations in NYC, LI & Westchester)
Categories Customer Service
Salary TBD
Location Deer Park, NYC, Brooklyn
Job Information

Job Description

This position serves as a liaison between practitioners (clinical staff), physicians, and the financial services of East Coast Orthotic & Prosthetic Corp. Positions available in the Corporate Office in Deer Park, NY as well as in multiple locations within medical offices and hospitals.

 

Duties:

  • Process referrals received via practitioner
  • Verify benefits with insurance carriers to obtain coverage information for items dispensed
  • Calculate a patient’s deductible and co-insurance, when applicable
  • Enter patient demographics, insurance information, work order, prescription, notes and scan documents into Fastrack (software)
  • Ensure that the chart is in compliance and send to billing
  • Answer daily telephone calls from practitioners/patients: (Calls regarding patient balances/payments, patient appointments, and paperwork deliveries)
  • Maintain/Update Google calendars and spreadsheets
  • Daily communication with Team Leads and Purchasing Department
  • Follow up on pending authorizations (anything over 5 days old) and on custom deliveries
  • Bi-lingual Candidates are strongly preferred.  Must be able to speak and write English/Spanish.

 

Skills/Qualifications:

  • Bi-lingual (English/Spanish) a Plus
  • Experience with Insurance Companies a Plus
  • Work Experience in Medical Office/ Hospital Preferred
  • Great Verbal Communication
  • Superior Customer Service
  • Ability to Understand and Meet Patient and Physician Needs
  • Excellent People Skills, Strong Attention to Detail
  • Must be Very Computer Savvy
  • Ability to Multi-task Essential
  • Data Entry
  • General Math Skills
  • Financial Skills
  • Integrity
  • Must Exhibit Confidence Working in a Team and Individual Setting
  • Must Be a Team Player With a Positive Attitude

 

***Candidates with customer service experience in healthcare and knowledge of Fastrack are strongly encouraged to apply ***

 

Apply Now


Title Orthotic Fitter (NYC)
Categories Clinical
Salary Commensurate With Experience
Location New York, NY (Manhattan)
Job Information

East Coast Orthotic & Prosthetic Corp. is currently recruiting qualified, motivated athletic trainers to start an exciting career as an Orthotic Fitter!  Athletic trainers are extremely valuable in our company.  A background in athletic training provides a solid foundation for a successful career in the world of orthopedics.

We will train you and give you the tools necessary to develop and expand your skills and experience.   If you like working in a team atmosphere, such as working with physicians and nurses, or in any type of clinical setting, this is the type of position for you!   There is potential to grow and use your athletic training expertise to help improve the lives of others.

We are seeking to fill full-time day and evening shifts.  The position includes some on-call weekends.

Responsibilities of an Orthotic Fitter:

  • Performs procedures in the office or hospital setting, as prescribed by the physician and supervised by clinical manager.
  • Administers orthotic braces and devices to clients with relativity stable conditions. Instructs, motivates, and assists clients in learning and improving functional activities.
  • Instructs patient and family members on the proper use of devices. Helps client utilize the resources of their community and family.
  • Reports changes in the client’s condition to the supervising clinical manager.
  • Prepares clinical notes and progress reports, documenting treatments performed, and submits them for review to the supervising clinical manager.
  • Communicates effectively with all members of the interdisciplinary team.

Skills/Qualifications:

  • Bi-lingual (English/Spanish) a Plus
  • Great Verbal Communication
  • Previous Experience Bracing and Casting Preferred
  • Superior Customer Service
  • Ability to Understand and Meet Patient and Physician Needs
  • Excellent People Skills, Strong Attention to Detail
  • Ability to Multi-task Essential
  • Integrity
  • Must Be a Team Player With a Positive Attitude

Job Requirements

  • Must be willing to learn, be very flexible, possess excellent communication skills and be a team player with a desire to grow in the healthcare field. Must also have knowledge of human anatomy and have experience as an athletic trainer
  • Must have solid knowledge of principles and practices of athletic training
  • Good written and verbal communication skills
  • Ability to develop good interpersonal relationships with patients, staff and other healthcare providers and the ability to work with patients in a hospital, office or setting
  • Must be able to multi-task
  • Must be flexible and willing to work physicians’ hours
  • Access to own vehicle is required. Work transportation necessary (especially for On Call).
  • Requires working on call three weekends in a calendar year
Apply Now


Title CPO
Categories Administrative, Clinical
Salary Competitive / Neg.
Location Metro NY & Long Island
Job Information

East Coast O & P is currently recruiting clinically-experienced CPOs.  We are seeking motivated individuals to use your creativity and talent to invent new solutions, meet new demands, and offer the most effective services/ products in the industry.  At least 5 years as a CPO are a MUST to be considered.  We will give you the tools necessary to further develop and expand your skills/ experience. If you like working as an integral part in a team atmosphere and are passionate about providing the best quality service to patients, this is the position for you!

Duties will include but may not be limited to:

  • Assist in the development and training of clinical staff
  • Coordinate scheduling for your staff, ensuring all shifts are covered
  • See orthotic and prosthetic patients and ensure that you meet their clinical needs in a very busy hospital clinics
  • Work with Lab & Purchasing Teams to assure products arrive timely for patients
  • Review paid time off and time sheets for each departmental employee and make sure to reconcile that data with HR.
  • Coordinate patient appointments with your staff CSRs and patients.
  • Adhere to and ensure that policies and procedures are followed in department and that any compliance issues are addressed with the Compliance and Quality Assurance Officer.
  • Must maintain valid certification and appropriate CEU reqs.
  • Must maintain all Medical and Corporate Compliance Requirements, as per Federal, State, NYC and/or Company Standards
  • Skills/Qualifications:
  • 5 Plus Years working for an O & P Practice, preferably a hospital.
  • Valid CPO License (5 years plus with the certification)
  • Time Management & Delegation Skill-sets
  • Knowledge of Insurance / Billing a Plus
  • Must take accountability for patient deliveries, education, follow-up sessions as needed
  • Job Requirements:
  • Must be able to maintain daily busy schedule of seeing patients
  • Must be willing and have the means to travel to multiple locations as needed within the NY Metro & Long Island areas
  • Ability to work beyond 40 yrs a week is necessary
  • Willing to learn, possess excellent communication skills and be a team player
  • Must be able to multi-task
Apply Now


Title Certified Orthotist
Categories Clinical
Location Manhattan, Long Island
Job Information

East Coast Orthotic & Prosthetic Corp. is seeking to hire certified orthotists.  Immediate openings available.

Responsibilities:

  • Fits patients for device, using static and dynamic alignments
  • Assists physician in formulating specifications and prescription for orthopedic devices
  • Designs orthopedic devices, according to physician’s prescription
  • Selects materials and components, and makes cast measurements, model modifications, and layouts, using measuring equipment
  • Evaluates device on patient and makes adjustments to assure fit, function, comfort, and quality
  • Ensures highest standards of patient care are provided to all patients
  • Instructs patients in use of orthopedic devices
  • Examines, measures, and evaluates patients’ needs in relation to disease and functional loss
  • Maintains patient records
  • Repairs and maintains orthopedic devices, using hand tools
  • Lectures and demonstrates to colleagues and other professionals concerned with orthopedics
  • Participates in research to modify design, fit, and function of orthopedic devices
  • Develop business relationships to identify and secure ongoing and future sources or referrals

Qualifications:

  • At least three years prior experience required
  • Experience with orthotic management and the diagnoses of children preferred
  • Current board certification in Orthotics
  • Excellent leadership and communication skills
  • Must work some on-call weekends
Apply Now