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Customer Service, Administrative, Clinical, Laboratory
Title Orthotic Lab Technician
Categories Laboratory
Salary TBD
Location Deer Park, NY
Job Information

 

Job Description:

East Coast Orthotic & Prosthetic Corp. is currently recruiting Orthotic Lab Technicians to join our organization!  We are seeking motivated individuals to use your creativity and talent to invent new solutions, meet new demands, and offer the most effective services/ products in the industry.

We will give you the tools necessary to develop and expand your skills/ experience.  If you like working as an integral part in a team atmosphere and are passionate about providing the best quality service to patients, this is the position for you!

Experience as a Foot Orthotic Lab Technician preferred.  However, we will consider training needs.

Duties:

  • Fabricate and repair orthotics based on medical specifications from ECOP practitioners in a timely manner
  • Uses fabrication techniques such as:  Lamination techniques, mold preparation, and thermoforms for both orthotics and prosthetics.
  • Examine work orders or broken devices in order to determine specifications for production
  • Test devices for accuracy of specifications and verify conformance to quality standards. Ensures the best possible fit, function, and cosmetics of products and services
  • Keep notes regarding fabrication specifications or any information specific to the specialized materials used in a production process
  • Works with common orthotic and prosthetic tools, both power and hand.
  • Receives verbal and written instructions from qualified staff as to the production of custom orthotics and prosthetics.
  • Provide technical support services and consults with technical staff in regards to types of materials and procedures needed for a desired outcome.

 

Skills/Qualifications:

  • If experienced, Proficient in the functional use of hand and power tools such as trautman routers, sanding, buffing and finishing tools, hand drills, heat source tools, sewing machines, appropriate bitts, blades or any specific implement used with a power tool.
  • Proficient in bending irons, hammers, rivet work, scissors and all cutting tools.
  • Knowledge of and practice in, using modern personal protective equipment

 

Job Requirements:

  • Must be willing to learn, be very flexible, possess excellent communication skills and be a team player.
  • Must have solid knowledge of principles and practices of bracing and casting (ie:  Scoli braces, AFOs,  KAFOs, etc)
  • Must be able to multi-task
  • Must be flexible and willing to work scheduled hours
  • Bilingual a plus

 

 

 

 

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Title Orthotic Fitter
Categories Clinical
Salary Commensurate With Experience
Location Multiple Metro NY / Long Island / Buffalo Locations
Job Information

East Coast Orthotic & Prosthetic Corp. is currently recruiting qualified, motivated athletic trainers to start an exciting career as an Orthotic Fitter!  Athletic trainers are extremely valuable in our company.  A background in athletic training provides a solid foundation for a successful career in the world of orthopedics.

We will train you and give you the tools necessary to develop and expand your skills and experience.   If you like working in a team atmosphere, such as working with physicians and nurses, or in any type of clinical setting, this is the type of position for you!   There is potential to grow and use your athletic training expertise to help improve the lives of others.

We are seeking to fill full-time day and evening shifts.  The position includes some on-call weekends.

Responsibilities of an Orthotic Fitter:

  • Performs procedures in the office or hospital setting, as prescribed by the physician and supervised by clinical manager.
  • Administers orthotic braces and devices to clients with relativity stable conditions. Instructs, motivates, and assists clients in learning and improving functional activities.
  • Instructs patient and family members on the proper use of devices. Helps client utilize the resources of their community and family.
  • Reports changes in the client’s condition to the supervising clinical manager.
  • Prepares clinical notes and progress reports, documenting treatments performed, and submits them for review to the supervising clinical manager.
  • Communicates effectively with all members of the interdisciplinary team.

Skills/Qualifications:

  • Bi-lingual (English/Spanish) a Plus
  • Great Verbal Communication
  • Previous Experience Bracing and Casting Preferred
  • Superior Customer Service
  • Ability to Understand and Meet Patient and Physician Needs
  • Excellent People Skills, Strong Attention to Detail
  • Ability to Multi-task Essential
  • Integrity
  • Must Be a Team Player With a Positive Attitude

Job Requirements

  • Must be willing to learn, be very flexible, possess excellent communication skills and be a team player with a desire to grow in the healthcare field. Must also have knowledge of human anatomy and have experience as an athletic trainer
  • Must have solid knowledge of principles and practices of athletic training
  • Good written and verbal communication skills
  • Ability to develop good interpersonal relationships with patients, staff and other healthcare providers and the ability to work with patients in a hospital, office or setting
  • Must be able to multi-task
  • Must be flexible and willing to work physicians’ hours
  • Access to own vehicle is required. Work transportation necessary (especially for On Call).
  • Requires working on call three weekends in a calendar year
Apply Now


Title CPO
Categories Administrative, Clinical
Salary Competitive / Neg.
Location Metro NY, Long Island & Buffalo
Job Information

East Coast O & P is currently recruiting clinically-experienced CPOs.  We are seeking motivated individuals to use your creativity and talent to invent new solutions, meet new demands, and offer the most effective services/ products in the industry.  At least 5 years as a CPO are a MUST to be considered.  We will give you the tools necessary to further develop and expand your skills/ experience. If you like working as an integral part in a team atmosphere and are passionate about providing the best quality service to patients, this is the position for you!

Duties will include but may not be limited to:

  • Assist in the development and training of clinical staff
  • Coordinate scheduling for your staff, ensuring all shifts are covered
  • See orthotic and prosthetic patients and ensure that you meet their clinical needs in a very busy hospital clinics
  • Work with Lab & Purchasing Teams to assure products arrive timely for patients
  • Review paid time off and time sheets for each departmental employee and make sure to reconcile that data with HR.
  • Coordinate patient appointments with your staff CSRs and patients.
  • Adhere to and ensure that policies and procedures are followed in department and that any compliance issues are addressed with the Compliance and Quality Assurance Officer.
  • Must maintain valid certification and appropriate CEU reqs.
  • Must maintain all Medical and Corporate Compliance Requirements, as per Federal, State, NYC and/or Company Standards
  • Skills/Qualifications:
  • 5 Plus Years working for an O & P Practice, preferably a hospital.
  • Valid CPO License (5 years plus with the certification)
  • Time Management & Delegation Skill-sets
  • Knowledge of Insurance / Billing a Plus
  • Must take accountability for patient deliveries, education, follow-up sessions as needed
  • Job Requirements:
  • Must be able to maintain daily busy schedule of seeing patients
  • Must be willing and have the means to travel to multiple locations as needed within the NY Metro & Long Island areas
  • Ability to work beyond 40 yrs a week is necessary
  • Willing to learn, possess excellent communication skills and be a team player
  • Must be able to multi-task
Apply Now


Title Customer Service Representative (Available Locations in NYC, LI & Westchester)
Categories Customer Service
Salary TBD
Location NYC
Job Information

Job Description

This position serves as a liaison between practitioners (clinical staff), physicians, and the financial services of East Coast Orthotic & Prosthetic Corp. 

Duties:

  • Process referrals received via practitioner
  • Verify benefits with insurance carriers to obtain coverage information for items dispensed
  • Calculate a patient’s deductible and co-insurance, when applicable
  • Enter patient demographics, insurance information, work order, prescription, notes and scan documents into Fastrack (software)
  • Ensure that the chart is in compliance and send to billing
  • Answer daily telephone calls from practitioners/patients: (Calls regarding patient balances/payments, patient appointments, and paperwork deliveries)
  • Maintain/Update Google calendars and spreadsheets
  • Daily communication with Team Leads and Purchasing Department
  • Follow up on pending authorizations (anything over 5 days old) and on custom deliveries
  • Bi-lingual Candidates are strongly preferred.  Must be able to speak and write English/Spanish.

 

Skills/Qualifications:

  • Bi-lingual (English/Spanish) a Plus
  • Experience with Insurance Companies a Plus
  • Work Experience in Medical Office/ Hospital Preferred
  • Great Verbal Communication
  • Superior Customer Service
  • Ability to Understand and Meet Patient and Physician Needs
  • Excellent People Skills, Strong Attention to Detail
  • Must be Very Computer Savvy
  • Ability to Multi-task Essential
  • Data Entry
  • General Math Skills
  • Financial Skills
  • Integrity
  • Must Exhibit Confidence Working in a Team and Individual Setting
  • Must Be a Team Player With a Positive Attitude

 

***Candidates with customer service experience in healthcare and knowledge of Fastrack are strongly encouraged to apply ***

 

Apply Now